Tasting Room Manager Position
This is a full-time position. We are looking for an individual who expresses passion for the wine industry, and most importantly, passion for great service and guest relations. We consider ourselves the best in the business when it comes to a tasting room experience. We like the guest to leave feeling as if they have learned something new, gained a friendship with the staff, and found a “must go” tasting room every time they visit Los Olivos. Whether it is our unique story, or general small talk, we would like the patron to feel at home, or as if they are sitting in their backyard. We encourage questions, and strive to be the tasting room that can educate alongside pouring in a fun environment.
We expect the following duties to be performed:
Dedicate 40 hrs per week to the tasting room, including weekends
Convey the family story accurately and with enthusiasm
Answer general wine questions (knowledge will come with time and effort)
Manage tasting room maintenance and appearance
Play large role in Social Media
Identify and create new avenues for general wine sales
Identify and create new avenues to increase tasting room traffic
Work closely with Wine Club Manager to grow and promote wine club
Aid in event planning
Assist with off-site pouring as requested
Must be able to lift and carry 40lbs regularly
Must be able to assess guest intoxication level and act on it accordingly
Must be able to hustle and handle large groups of people, all the while remaining calm under pressure.
Must have organizational skills and problem-solving ability
Must be able to dedicate most holidays to tasting room
Please provide a cover letter and resume.