Submission #1113

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Louis Martini Winery ,  Lead- Tasting Room Representative
Under minimal supervision supports tasting room operations in a manner that achieves the established financial goals, ensures a rich consumer experience, builds consumer loyalty, and reflects the brand essence. Demonstrates superior product knowledge, effectively educates guests and staff using product

What you’ll do: 

    Prepares the tasting room for daily opening and closing.
    Presents selected wines for tasting and assist consumers with their purchases.
    Functions as an informed resource for consumers regarding winemaking, winegrowing, and wine vintages, availability of products and brand award and accolades.
    In the absence of the Tasting Room Supervisor, monitors tasting room staff, ensuring all employees are assigned to appropriate venues. Makes decisions based upon tasting room capacity, staff, guests, etc. when necessary.
    Participates in the training and coaching of tasting room staff. 
    Acts as the lead in the higher level venues, ensuring all guests receive best in class service and attention.
    Maintain current TIPs and Food Handling certifications
What You Need 

    High school diploma or State-issued equivalency certificate, plus 6 years of tasting room, customer service, retail sales, wine industry, hospitality, team management, public relations, marketing or teaching and educating others experience reflecting increasing levels of responsibility; OR Bachelor’s degree plus 2 years of tasting room, customer service, retail sales, wine industry, hospitality, team management, public relations, marketing or teaching and educating others experience reflecting increasing levels of responsibility. 
What Will Set You Apart 

    Bachelor’s Degree in Business Administration or Hospitality Management plus 2 years of wine sales experience reflecting increasing levels of responsibility; OR Bachelor’s degree plus 4 years of tasting room, customer service, retail sales, wine industry, hospitality, team management, public relations, direct to consumer marketing or wine education experience reflecting increasing levels of responsibility; OR High school diploma or State-issued equivalency certificate, plus 8 years of tasting room, customer service, retail sales, wine industry, hospitality, team management, public relations, direct to consumer marketing or wine education experience reflecting increasing levels of responsibility.
    Possession of CSW, Certified Sommelier or WSET Advanced Certifications.
Gallo does not sponsor for employment based visas for this position now or in the future.

To view a full job description, please click here.

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