Wine and Viticulture

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Submission #1408

Tasting Room Host
Part Time
Ancient Peaks Winery
Tasting Room & Cafe - Santa Margarita
Make Ancient Peaks your first or last stop of the day when visiting the Paso Robles wine region. The Ancient Peaks Tasting Room is located within the quaint town of Santa Margarita, just 10 miles north of San Luis Obispo off Hwy 101 and 22 miles south of Paso Robles, featuring a variety of estate wines as well as a wonderful café.
Ancient Peaks Winery and Margarita Vineyard are owned by three longtime local winegrowing and ranching families – the Filipponis, Rossis and Wittstroms. Two generations are actively involved in the daily operations of the vineyard and winery. Ancient Peaks wines are crafted under the guidance of Mike Sinor, a local winemaking veteran and one of the highest-rated winemakers on the Central Coast.
Tucked beneath the peaks of the Santa Lucia Mountains just 14 miles from the Pacific Ocean the vines unfold along a rare array of soils amid one of the regions coolest growing regions. As the southern-most sub appellation of the Paso Robles AVA the wines of Ancient Peaks are unique to the area displaying true varietal characteristics.
Grapes were first planted at Santa Margarita Ranch by Franciscan missionaries in 1780. Presently the Ancient Peaks, Margarita Vineyard lies within a 14,000 acre ranch which is one of California’s oldest continuously operated cattle ranches with 850 acres of SIP certified vines stretched over six miles.
The Ancient Peaks tasting room is open daily from 11 a.m. to 5:30 p.m. at 22720 El Camino Real in Santa Margarita. Tours of nearby Margarita Vineyard are offered every Saturday at 11:30am, reservations are required. We also offer a unique Zip & Sip package, where guests can zip line over the vines and then return to the Tasting Room for lunch and a glass of wine.
$15 - $17
October 2023
February 2024
Tasting Room Host

Job Summary:
Work as a team member to support tasting room operations in a manner that maximizes the sales potential of the winery, ensures a rich consumer experience, builds consumer loyalty and reflects the brand essence. Principal functions include sales, customer service, product knowledge, cash register operations and product presentations. Employees are required to work weekends; which may include special events and extended hours.

Job Duties:
• Prepare Tasting Room for daily openings and closings
• Deliver exceptional customer service
• Represent the company and brand, professionally, graciously and enthusiastically
• Describe wines, winemaking techniques, and winery history; answer visitor’s questions
• Effectively suggest and sell wine to customers
• Memorize club benefits, and effectively sell the wine club to customers; in the tasting room and on the telephone
• Act as an informed resource for consumers regarding winemaking, winegrowing, wine vintages and availability of products
• Responsible to maintain a high level of relevant wine, company and industry knowledge by remaining familiar with all current press information, memos and marketing information and other wine related publications
• Attend regularly scheduled monthly staff meetings and trainings
• Operate cash registers/POS system and credit card terminals accurately and efficiently including opening and closing procedures
• Being able to assist with serving Café items and bussing tables as needed to maintain a clean and professional environment
• Create/update Tasting Room documents (ex. tasting sheets/signs for wine specials)
• Assist with special events on-site and off-site, as needed (ex. food prep/floral arrangements/wine service)
• Washing and polishing glassware for tasting room
• Break down and recycle cardboard and glass
• Maintain cleanliness of tasting room, and all other customer related areas
• Assist with answering of the phones
• Perform periodic wine and non-wine inventories as needed
• Restock gift items as needed and alert manager of stock shortages
• Perform other duties assigned by Hospitably Manager

• Outstanding customer service experience
• Proven ability to effectively communicate with diverse client group
• Extensive knowledge of wines and wine production preferred
• Commitment to excellence and high standards
• Strong organizational, problem-solving, and analytical skills
• Flexibility and ability to manage constantly changing priorities with enthusiasm
• Knowledge of commonly used practices and procedures used in merchandising
• Professional appearance and demeanor
• Must be able to work weekends, major holidays, wine club pick up parties, association events and industry events
• Fluent in English
• Must be at least 21 years old
• 1-2 years’ related experience preferred
• High school diploma or equivalent
• Strong computer proficiency and data entry experience preferred
• Basic to intermediate skills in Microsoft Office, including Word and Excel

Physical and Mental Requirements:
• Ability to talk to customers, stand and walk for long periods of time
• Must be able to lift up to 50 pounds repeatedly
• Must be able to effectively stock wine and non-wine merchandise, set-up and break down structures, tables and able to utilize dolly cart and other equipment to assist in moving heavy objects
• Ability to understand and accurately follow written and verbal instructions

Kyle Coots

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