Wine and Viticulture

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Submission #1443

General Manager
Full Time

Region is changing how you experience wine. We offer an incredibly broad selection of regional wines, available by the taste, glass, or bottle, in a comfortable and approachable environment – at home or at a Region location. Whether you’re out for a drink or want to dive into regional nuances, we’re here to further wine’s mission to bring people together. Region is seeking out people to join our team who share our a passion for wine and enthusiasm for Sonoma and San Luis Obispo County. We aim to make working with our team an engaging and fulfilling experience. Work directly with 70+ wine brands and their winemakers. Expand your knowledge of the wine industry, while diving deeper into what makes the Sonoma County and San Luis Obispo wine regions so captivating, diverse and unique. This could be your great introduction into the world of wine or that next integral step in the wine industry.

Manage the business aspect of the tasting room including scheduling, staff training and overall team management, exemplary customer service and rock solid sales abilities
Assemble and maintain a high performing team, providing the guidance and motivation required to drive success
Create effective schedules and quickly resolve conflicts to ensure the tasting room is well staffed and managed at all times
Work directly with winemakers and featured wineries to support their specific operational needs each week
Educate guests on our available wine selection and winery partners representing the San Luis Obispo AVA and all the sub-appellations within it and surrounding areas.
Assist with maintaining wine inventory and a balanced wine list of 50+ wines
Create a memorable experience for guests
Be an expert about our wines and winery partners
Guide guests to wines by accentuating their existing wine preferences while expanding their wine curiosity and knowledge
Assist with the in-house events from planning, staffing, set up and sales
Sustain a clean environment for our guests and staff
Exercise timeliness and superior hospitality
Prioritizing sanitation and safety standards
Display excellent verbal communication with all staff, guests & winery partners
Interact with guests, vendors and team members with a friendly, positive and professional disposition
Propensity to thrive in fast-paced environment under pressure, while exhibiting a sense of urgency
Strong attention to detail and high standard of excellence
Willingness and eagerness to learn and be coached while still leading a team
Maintain a professional appearance and attitude
Perform other duties as assigned by the Owners

Must be 21 years of age
College degree in retail/business management or hospitality, or equivalent experience required
Tasting room retail, DTC sales, restaurant or hospitality industry experience required
Proven track record of professional and successful team building, references required
Enthusiasm for wine and interest in expanding expertise
Availability to work weekends, special events and holidays
Proficiency with company computer systems, software, calendars and reports to include: Gmail, Word, Excel, Google slides, Adobe Acrobat, Tock reservations system and Slack.
Competency with POS system and general technology
Valid driver’s license
Must have or be able to obtain TIPS license
Must have or be able to obtain CPR/FA Certificate


Must be able to frequently lift and carry weights of up to 40 pounds at varying frequencies
Ability to perform tasks requiring bending, stooping, standing, and twisting in the performance of various tasks
Ability to stand for long periods of time
Ivy Thompson
Operations & Sales Director

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